Former TikTok Moderators Sue Over Work-Related Trauma
Two former TikTok moderators are suing the social video app and its parent company, alleging that not enough was done to protect them from suffering emotional trauma as a result of viewing the graphic content they were hired to police.
In the federal lawsuit, filed Thursday and reported earlier by NPR, Ashley Velez and Reece Young, who both did moderation work for TikTok through third-party companies, say they spent 12-hour workdays reviewing “disgusting and offensive content” that left them emotionally scarred.
Some of the worst videos showed animal cruelty, child abuse, disturbing pornography and even killings, the lawsuit says.
Millions of videos are uploaded daily to the Chinese-owned app, which has more than 1 billion monthly active users. About 10,000 moderators like Velez and Young police its content to keep it free of the kind of imagery the lawsuit describes.